Restarting is a good first step when Apple TV is slow, an app is not responding or a temporary connection problem appears. It closes and reloads the system without asking you to set up the device again.

Restart from Settings

  1. Open Settings. Use the Apple TV remote to open the Settings app.
  2. Select System. This is the system-management section on Apple TV 4K and Apple TV HD.
  3. Select Restart. Wait while Apple TV turns off and starts again.

Allow the Home screen to load before reopening the app or feature you were testing.

If Apple TV does not respond

Apple's current guide says to disconnect Apple TV from power, wait five seconds, then reconnect it. Use this only when the normal Settings path is unavailable, and do not repeatedly interrupt the device while it is starting.

What to check after the restart

  • Confirm that the television is on the correct HDMI input.
  • Reconnect to the expected Wi-Fi or Ethernet network if the device reports that it is offline.
  • Open the affected app again and check whether the problem returns.
  • If the issue relates to system software, open Settings > System > Software Updates and check for an update.

Be careful during a software update

Apple instructs users to keep Apple TV connected to power until an update is complete. The device may restart during the process. Do not disconnect it simply because the progress bar pauses for a short time.

If an update problem continues, Apple recommends trying a restart before considering Reset All Settings or Restore. Those later options have broader effects and should not be treated as an ordinary reboot.

Common questions

Does Restart erase apps, accounts or settings?

No. The erase-and-return-to-factory-settings behavior belongs to Reset, not the normal Restart command.

How long should Apple TV stay unplugged?

Apple's current restart guide says to wait five seconds before reconnecting power.

Should I unplug Apple TV during an update?

No. Keep the device connected to power while the update completes.

Official sources and review note

Last checked September 8, 2026. The exact menu path can vary on older Apple TV models. This guide covers Apple TV hardware, not the Apple TV app on another device.